Buzzing on phone line - incoming and outgoing calls
Submitted by JSylvia007 on Wed, 07/16/2008 - 7:41am.
I'm not sure where to put this because it could be caused by so many issues.
I recently installed 2.6.1 from scratch. I have a Sangoma card connected to a PRI.
I'm using the latest wanpipe available from the Sangoma site.
After a while, there is a horrible buzzing on the line for both incoming and outgoing callers.
If i try a simple amportal stop, amportal start, the issue doesnt go away. I have to reboot the whole machine, which makes me think this is a wanpipe issue.
It might be a memory leak issue though. Any help would be appreciated.
Hi,
Thu, 07/17/2008 - 7:21am
Hi,
Please send the following information to techdesk@sangoma.com along with a call diagram also please reference this post.
EG. SIP --- ASTERISK ----- A10X --- TELCO
-the output from "wanrouter version"
-the output from "wanrouter restart" (asterisk needs to be turned off for this so it may need to be done after hours)
-the file /var/log/messages (the entire file containing a wanrouter restart)
-the output from "wanrouter hwprobe verbose"
-the output from “wanrouter status”
-the file(s) /etc/wanpipe/wanpipeX.conf (where X is the wanpipe number)
-the file /etc/zaptel.conf
-the file(s) /etc/asterisk/zapata*.conf
-the output from "ifconfig", (re run a couple of times with a second or so delay in between each run)
-the output from "cat /proc/interrupts" (re run a couple of times with a second or so delay in between each run)
-the output from "wanpipemon -i wXg1 -c Ta" (where X is the interface number 1,2,3,etc) for each interface
Marc
Sangoma Technologies
--
Marc
Member Since:
2007-03-15