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Polycom 501 Registration Issue - I may die trying.

whitakernet
Posts: 4
Member Since:
2007-07-11

Trixbox Pro 2.1 fresh install. Polycom 501 with new firmware (2.0.1) and bootrom (3.2.2). Everything seems fine except in the extensions page in trixbox tells the only phone I've setup isn't registered!

I went through all of Kerry Garrison's tutorials (teriffic by the way) and he illudes to another chapter covering this very topic but I can't find it. The registration settings I try on the Polycom aren't working and I've pulled all my hair out.

Please help.



MillsapsPE
Posts: 313
Member Since:
2006-06-09
I haven't used Pro, but

I haven't used Pro, but which method did you use set up the Polycom? or... What steps did you take? What does the phone do or show on the screen?



whitakernet
Posts: 4
Member Since:
2007-07-11
Polycom 501 ...

The phone appears to work fine and if I dial any number (7777 included) I get the auto answer. At first i tried to configure the phone using the web interface. It worked for me in previous editions but Pro doesn't seem to have a secret associated with the extension. I'm also not sure if it should be registering with my local trixbox server or fonality since it's the hybrid hosted architecture. I'm guessing the earlier.

Really I just need to know what settings need to go where in the phone. I've built five other A@H and trixboxes over the years without any problems as silly as not knowing what the extensions secret is...



whitakernet
Posts: 4
Member Since:
2007-07-11
Pay for extenstions

I just Pro is not "free" for everyone. I'm a single user with one phone. Am I supposed to pay for the extension? Could that be what the issue is?

It would certainly make sense.



whitakernet
Posts: 4
Member Since:
2007-07-11
Nevermind...

I dumped Pro for CE.

Wish me luck!



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