Phones keeping dropping out to "No Service"
Submitted by jdwan on Tue, 07/08/2008 - 5:16am.
Hi,
We currently have several Aastra 9133i phones installed on our Trixbox Pro system - we are expereinceing a new teething issues with our current system - the main one at the moment is that periodically through out the day several of the phones will lose service - sometimes you can just pick up the handset and put it back down again and the phone will reconnect other times you ahve to actaully restart the phone - has anyone else experience this issue or does anyone else have a solution.
Regards
Jon
Jon,
With remote phones this
Fri, 07/18/2008 - 5:37pm
Jon,
With remote phones this gets a bit more tricky. You need some way to speed up DNS. You can do that by installing or configuring a high performance DNS server on the remote site, or you can 'hard code' the external IP address of your PBX into the phone.
IE:
Instead of: s1000.trixbox.fonality.com
use: 218.283.20.21
That way you aren't using DNS to look up the IP address at all, obviously this will not work if your external IP is dynamic...
Thanks,
Mike
That has worked - one last thing...
Fri, 07/18/2008 - 8:24pm
It appears that now both my internal and external phones are now connected to the service - however sometimes on the LCD the "No Service" still appears but the red light is not lit - all i need to do is pick up the handset and then put it down then the the LCD is displayed as normal - is there a reason for this - can it be resolved.
Member Since:
2008-05-07