Activation Problems
Submitted by martinparks on Wed, 07/16/2008 - 7:17pm.
I have a Realtek Nic card, it is not recognized by trixbox which is fine, as I have the CentOS drivers and I know how to install them to get my card working without problems.
I installed trixbox CE and other * versions (PBX-in-a-Flash, Elastix ....) , some found my card and some did not BUT in all cases I get root access. Once I am in root I can install the network drivers manually then reboot and all is well and smooth sailing from them on.
I have trixbox call center edition now but I can not get pass the activation screen because I do not have a working network card so no IP and no internet connection.
I can manually install my network drivers as I normally do but this version of trixbox does not give me root access so I can not install my drivers
This is a problem now as I need to do a full install for a client and they have the same Realtek Nic cards, I have already tested the setup with trixbox CE and all went well after I installed the drivers manually, so I know the servers and hardware are fine and ready to go.
How do I get root access so that I can install the drivers manually and complete the activation?
Hey Martin,
As I mentioned
Fri, 07/18/2008 - 5:45pm
Hey Martin,
As I mentioned in another post, you should check out our certified hardware list. This is the list of hardware that we spend our engineering resources on:
http://trixbox.com/products/certified-hardware/servers-and-cards
Thanks,
Mike
Thanks Mike I saw that,
Fri, 07/18/2008 - 9:15pm
Thanks Mike I saw that, however I think you are missing the point of my post.
I don't need new hardware and I don't need help installing the one I already have.
The problem here is I can not install the drivers as I do not have access to do so.
Why do I need to replace a perfectly good and functioning part of the system?
why do I need to purchase hardware that I do not need?
The hardware works perfectly fine with centOS, trixbox CE and every version of * and so far every other linux distro I have installed.
Also my client has 3 locations and 5 of the servers have the same Realtek Nic that I am testing here. I did not buy their hardware they did, I have the drivers for them and I have already tested them with trixbox CE so unless you are suggesting that trixbox Call center will not work on the same hardware that trixbox CE does then I don't see why I need to purchase new hardware.
I don't see the need to bill my client for something they don't need.
So again, all I need is access so that I can install the drives, now can this be done or not?
Martin,
trixbox Pro uses a
Sat, 07/19/2008 - 10:39am
Martin,
trixbox Pro uses a different CentOS base (4.4) than trixbox CE. As such it will carry a different 'supplemental' driver base than trixbox CE and other CentOS distributions. There are a number of standard CentOS methods of loading kld's at boot.
However, your best bet is to check out the CentOS 4.4 release notes and find a network driver that works out of the box with CentOS 4.4. Finding a card on that list will most likely work with trixbox Pro. Better yet, maybe start a new thread asking "which (non certified) network card do you use with your trixbox Pro?". As I am sure that people on the forum are using this sort of setup it may be valuable feedback for you.
Thanks!
Mike
Thanks again
Sat, 07/19/2008 - 1:04pm
Thanks again Mike.
unfortunately, it looks like you are only giving me one option.
I have tested the card in the lab with older versions of CentOS it does work once I install the drivers. This is not the problem, it takes me less than two minuets to install the drivers manually it is a very easy process.
So all I need is access to install the drivers.
Not even Microsoft Windows supports everything out of the box and I don't expect trixbox to either but at less with every other OS even VISTA you are given a way to install your drivers yourself, then go into the activation process. You even have the option to install your RAID drivers after your BIOS boots.
this seems like a lot of extra work for something that I can already do in less time and without spending more money.
If this is the only way then I would suggest that this feature be added for future versions, , there are lots of new boards coming out that works perfectly well with trixbox and from the forum post that I have been seeing the main problems people are having with there new boards are the Network cards. If you provide a way for them to install there own drivers manually that would help a lot.
Member Since:
2006-08-22