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Unable to connect to the HUD sever

renazul
Posts: 10
Member Since:
2008-05-20

Hello,

I finished installing the trixbox pro server ... I can go to the comtrol panel and also create the extensions and view extensions.. I installed the HUD lite from the control panel and but i cannot connect the HUD client to my server.. I put the server name , password and username and password as I have created in the control panel. But everytime I click HUD lite it gives me an error "cannot connect to HUD" I am trying to connect locally. My server is 116153 and i ping s116153x.trixbox.fonality.com from other machine and from differnt network and i am getting reply back without packet loss. I am assuming my HUD server is running. Would you please let me know what needs to be done in order to connect the HUD client locally

Thanks
Zulfiker Ali



ddavidson
Posts: 110
Member Since:
2007-12-17
Try going threw this FAQ

Try going threw this FAQ.
http://trixbox.org/forums/trixbox-pro/hudlite-hud-pro-trixbox-pro...

This will walk you threw all the steps necessary to determine if HUD is operating correctly or maybe you have an incorrect password.

--

Derek

FtOCC Tech Certified
Thomas Technologies, Ltd.
Can Help with Support in the Dallas/Ft. Worth area.
800-842-8493
ddavidson@thomastech.com



renazul
Posts: 10
Member Since:
2008-05-20
Ref: Unable to connect HUD

Hello,

Thanks for your feedback.. Would you please tell me how do i go to the root directory from the trixbox pro server. When I go to the trixbox server I choose "C" it goes to command line with GRUB> ... from there how do I go to the root folder and check the password information about the HUD server..

Thanks
Zulfiker



ddavidson
Posts: 110
Member Since:
2007-12-17
You want to be direclty

You want to be direclty connected to the trixbox pro server. Login with IP/IP. Set the root password by selecting option 11. Then exit out and log back in with root and whatever password you set.

--

Derek

FtOCC Tech Certified
Thomas Technologies, Ltd.
Can Help with Support in the Dallas/Ft. Worth area.
800-842-8493
ddavidson@thomastech.com



renazul
Posts: 10
Member Since:
2008-05-20
Ref: Unable To connect HUD

Hello,

I followed your instruction and i type ls/usr/local/fonality/hud and IT SHOWS ME NO SUCH FILE OR DIRECTORY...the nex stept is in order to solve this problen to reactivate the trixbox pro server.. Would you please let me know how do I reactivate the trixbox pro server again in order to install the HUD server?

Thanks
Zulfiker Ali



bsod
Posts: 85
Member Since:
2008-05-08
Thank you ddavidson

I have done all of those steps. Here is the output:

[root@trixbox122509 ~]# ps aux | grep hud
root 7430 0.2 2.4 55060 49920 ? SNs May19 2:22 ./hudlite-server.new cat auth.cfg
root 7805 0.0 0.3 11468 7528 ? SNs May19 0:00 /usr/bin/perl /var/adm/bin/hud_status_monitor.pl
root 28559 0.0 0.0 5128 648 pts/0 S+ 09:38 0:00 grep hud
[root@trixbox122509 ~]# /ls /usr/local/fonality/hud/
-bash: /ls: No such file or directory
[root@trixbox122509 ~]# ls /usr/local/fonality/hud/
auth.cfg conf hudlite-server.new logs
[root@trixbox122509 ~]# pgrep "hudlite|saxirc"
7430
[root@trixbox122509 ~]# ps aux | grep astwatch
root 5400 0.1 0.3 11524 7636 ? SN May19 2:07 /var/adm/bin/astwatch.pl
root 28670 0.0 0.0 5400 656 pts/0 S+ 09:40 0:00 grep astwatch
[root@trixbox122509 ~]# cd /usr/local/fonality/hud
[root@trixbox122509 hud]# nice -n -19 ./hudlite-server.new 'cat auth.cfg'
[root@trixbox122509 hud]# ps awx | grep ircd
6017 ? Ss 0:00 /usr/local/ircd/bin/ircd
2386 pts/0 S+ 0:00 grep ircd



renazul
Posts: 10
Member Since:
2008-05-20
Ref: Unable to Connect HUD

Hello,

I have reinstalled the trixbox software and right now communiacting with the HUD server and I can conect with the HUD client.. But I cannot call any extension and vise versa .. Would you please let me know what is the reason?

Thanks
Zulfiker Ali



renazul
Posts: 10
Member Since:
2008-05-20
Unable tod Dial the extension

Hello,

I cannot dial the extension with HUD .. would you please let me kno what needs to be done?

Thanks
Zulfiker Ali



ddavidson
Posts: 110
Member Since:
2007-12-17
You need to ensure that you

You need to ensure that you installed the TAPI client within HUD. Also you need to have a phone registered to the TB PRo System.

If you open HUD then go to HELP>ABOUT, Then click on the Components TAB. You can Either Install or Re-Install the Tapi and Outlook Integration. This will require a Reboot. If you do not have a phone registered for your extension you will not be able to dial out from HUD.

--

Derek

FtOCC Tech Certified
Thomas Technologies, Ltd.
Can Help with Support in the Dallas/Ft. Worth area.
800-842-8493
ddavidson@thomastech.com



renazul
Posts: 10
Member Since:
2008-05-20
Ref: Polycom 550 phone Time and Date Setting

Hello,

We got ne polycom soundpoint IP 550 ... everything is functional except date and time are blinking.. Would you please let me know how do I able to resolve the inssue...

Thanks



renazul
Posts: 10
Member Since:
2008-05-20
Voice mail Setup on Polycom 550 Soundpoint

Hello,

Can anybody help me out to set up the voicemail on Polycom 550 Soundpoint phone?

Thanks



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