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HUD Lite server not installed on 122799 (same issue on reactivation of 106413) - SOLVED

callinectes
Posts: 200
 Member Since:
2007-05-12
Submitted by callinectes on Fri, 05/16/2008 - 7:20pm.

Can someone check the HUD-Lite server on 122799 or tell me how to check it? I can create a telnet session to the server on port 6600 but I cannot get the HUD clients to log in - they say the server is unavailable. I have checked firewall issues, server password - yes, the HUD server password is correct according to what I was e-mailed; I actually copied and pasted when setting up - and I have done this numerous times. This was a reinstallation - would it have changed with the second install?

‹ HUDLite outbound CID broken when you prepend a w to the outbound string Changed DID to call new extension Call still goes to old extension ›


callinectes
Posts: 200
 Member Since:
2007-05-12
FYI
Fri, 05/16/2008 - 7:30pm

[root@trixbox122799 ~]# ls /usr/local/fonality/hud/
auth.cfg conf logs



ddavidson
Posts: 110
 Member Since:
2007-12-17
run this command to verify
Mon, 05/19/2008 - 10:05am

run this command to verify your password

ps aux | grep hud

--

Derek

FtOCC Tech Certified
Thomas Technologies, Ltd.
Can Help with Support in the Dallas/Ft. Worth area.
800-842-8493
ddavidson@thomastech.com



callinectes
Posts: 200
 Member Since:
2007-05-12
I think its pretty obvious
Wed, 05/21/2008 - 4:38am

I think its pretty obvious from my posts that HUD lite server is not installed.



callinectes
Posts: 200
 Member Since:
2007-05-12
Sorry for the grumpy early
Wed, 05/21/2008 - 3:28pm

Sorry for the grumpy early morning reply... Thanks for trying to help.



callinectes
Posts: 200
 Member Since:
2007-05-12
Is there any way someone can
Thu, 05/22/2008 - 4:56pm

Is there any way someone can take a look at this?



Mike Joyce
Posts: 424
 Member Since:
2007-03-07
I have made sure that the
Tue, 05/27/2008 - 11:19pm

I have made sure that the hudlite server is installed on your server. It seems that the installation did not complete during the [re]activation process. Did you get an error message stating that the activation failed?

Thanks,
Mike



callinectes
Posts: 200
 Member Since:
2007-05-12
Thanks Mike. Yes I did get
Mon, 06/02/2008 - 9:34am

Thanks Mike.

Yes I did get an error that reactivation failed, in fact, I have never had a reinstallation/reactivation complete successfully no matter if the server was fully certified hardware with a checked installation CD, or not.

Would you mind checking server 106413 for the same issue? This was a reactivation that was done by you guys and I am having the same problem (though this is Pro EE, not standard).

Thanks again.



callinectes
Posts: 200
 Member Since:
2007-05-12
Bump...
Tue, 06/03/2008 - 6:34pm

Bump...



Mike Joyce
Posts: 424
 Member Since:
2007-03-07
I have gone ahead and
Fri, 06/06/2008 - 9:47pm

I have gone ahead and reinstalled HUD on that server.

Thanks,
Mike



callinectes
Posts: 200
 Member Since:
2007-05-12
Thank you.
Sun, 06/08/2008 - 5:24pm

Thank you.



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