Checking for internet connection won't work

ShockBPY
Posts: 5
Member Since:
2007-06-19

After installing the ISO on my Trixbox PRO, I have to 'register' and check for an internet connection.

It says:

Checking for internet connection (may take several minutes)...[FAILED]

ERROR:Unable to connect to external host. This is typically due to an IP configuration or network issue.

1. Test your connection again
2. Re-configure your IP settings

But it willn not work, whatever I try...

Help...



kerryg
Posts: 6519
Member Since:
2006-05-31
When you configure your

When you configure your internet connection, do you see that it is getting an IP address from your DHCP server? On bootup do you see an error starting up eth0?

--

Kerry Garrison
http://www.VoipStore.com - http://www.888VoipStore.com
Twitter: http://twitter.com/VoipStore - Facebook: http://VoipStore.com/facebook
(888) VOIPSTORE - (888) 864-7786



ShockBPY
Posts: 5
Member Since:
2007-06-19
eth0 ok

Bringing up eth0 [OK]

It is not getting an IP address from the DHCP server (but it finds the IP of the DCHP server, 192.168.1.130, which is correct...)



kerryg
Posts: 6519
Member Since:
2006-05-31
Try manually setting an IP

Try manually setting an IP address.

--

Kerry Garrison
http://www.VoipStore.com - http://www.888VoipStore.com
Twitter: http://twitter.com/VoipStore - Facebook: http://VoipStore.com/facebook
(888) VOIPSTORE - (888) 864-7786



ShockBPY
Posts: 5
Member Since:
2007-06-19
Manually didn't worked too

Hmm, that also didn't work.

Should I try installing trixbox pro again?



kerryg
Posts: 6519
Member Since:
2006-05-31
It sounds like a network

It sounds like a network problem not a software problem. Did it accept the IP address? Were you able to ping the box from another machine once the IP address was set?

--

Kerry Garrison
http://www.VoipStore.com - http://www.888VoipStore.com
Twitter: http://twitter.com/VoipStore - Facebook: http://VoipStore.com/facebook
(888) VOIPSTORE - (888) 864-7786



ShockBPY
Posts: 5
Member Since:
2007-06-19
this is strange

I re-installed trixbox pro on the same machine
then magically the IP problem wasn't there anymore

but I misunderstood the registration process, therefore I had to restart again and now it isn't working anymore... again...



kerryg
Posts: 6519
Member Since:
2006-05-31
its been a long few weeks

its been a long few weeks and I am totally exhausted and burned out, are you saying the IP isnt working again? What isnt working?

--

Kerry Garrison
http://www.VoipStore.com - http://www.888VoipStore.com
Twitter: http://twitter.com/VoipStore - Facebook: http://VoipStore.com/facebook
(888) VOIPSTORE - (888) 864-7786



ShockBPY
Posts: 5
Member Since:
2007-06-19
I've rebooted the system

I've rebooted the system several times and after the 8th time it worked... The system got an IP address... Hope it will work after the next reboot



constructionboss
Posts: 7
Member Since:
2007-08-30
I get an error starting up eth0

I just installed a trixbox Pro on a new server. Motherboard is a Gigabyte with an onboard Realtek 8110SC Gigabit Ethernet controller. After installing trixbox Pro and entering the user Activate I am getting a message:
eth0: error fetching interface information: Device not found

Then after checking for internet connection it sends back:
/sbin/ifup: configuration for eth0 not found.

Any help would be appreciated. I'm not to familiar with Linux but from what I have researched I think it may be a missing driver? I found this page for the NIC with downloads for Linux, but I need a little instruction on how to go about installing them if this is the problem. http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&P...

I researched about configuring Ethernet in trixbox but everything seems to be based on the previous release where you are prompted for a password and trixbox skips that step now. So I'm a liitle lost. Please help!!! Thanks!!!



dtjattan
Posts: 4
Member Since:
2007-07-02
We are having the same issue

We are having the same issue as constructionboss have you found anything else out?



dtjattan
Posts: 4
Member Since:
2007-07-02
Realtek 8110SC Gigabit

Realtek 8110SC Gigabit Ethernet controller is not compatiable with this version of Trixbox. We turned off the onboard nic and installed a $9 nic and it works perfect.



constructionboss
Posts: 7
Member Since:
2007-08-30
Able to work past that with PCI Card

I was able to work past that problem by picking up a Netgear GA311 NIC PCI card from Best Buy for $30. I checked the chipsets of what was available off the shelf from the local big box stores. This one has a Realtek 8169 chipset. My onboard LAN was a Realtek 8110 which apparently wasn't supported by the Centos 4.x server software included with trixbox pro. (I believe Centos 5.x has the upgraded chipset support) Here is some info on the Centos Server hardware support http://wiki.centos.org/HardwareList/

Note this page reguarding Centos 4 and Realtek 8110 http://wiki.centos.org/HardwareList/RealTekr1000

Now I am just trying to get past trying to find an internet connection. Current network configuration was unable to assign IP to trixbox server so I set static IP, subnet mask of my last router in the chain (Wireless, but wired to trixbox), and gateway of the DSL router used to get internet service. I left the DNS server as the wireless router and have no success. i am about to pull the wireless router out of the mix to see if the double routers is the problem. My main problem is I can't acces web management of my Allied Telesis AT-IMG624 gateway. When our ISP set up the system, they mst have changed the admin password and I can't get in when going to 192.168.5.1. I use admin and admin for user and pw as well as admin no pw but it still won't let me in. Anyone know how to reset the Allied router to factory defaults or have another idea for user pw combos for this device?

I would still like to get the onboard chipset working so I will have double NIC on this server for the future so if anyone can give me guidance on updating the Centos Server to get the drivers for the Realtek 8110 I'd appreciate it.

Brian



mnapuran
Posts: 29
Member Since:
2007-09-04
I am trying to activate Pro

I am trying to activate Pro and having similar problems.

I get the error "Unable to connect to external host.", etc. The nic autoconfigured fine, but I went ahead and did a static IP and no difference. I can ping the box fine from another machine on the network, so I have no idea what the problem is.

It is on an internal network, but all traffic is allowed OUT.

Any ideas?!

-Mike



jedski
Posts: 66
Member Since:
2007-04-08
Realtek gigabit

Hi, I don't know if you have solved this yet, I am having the same problem with the gigabit network drivers. I have done a little research and apparently the problem is that Centos doesn't support the RTL8110SC ethernet card yet. You have to get the drivers from realtek and re-compile the kernel to get it working. This is behond me so if anybody as a solution it would be very appreciated.

http://wiki.centos.org/HardwareList/CentOS5/RealTek/r1000
there is a driver disk image and aRPM of the revised kernel, if anybody has any luck let me know, linux isn't my thing so i don't have a clue yet.....still learning

--

'Whatever you do DON'T press the red button'

theosaurus... a very intelligent, but extinct, person from geek mythology..



johannabartley
Posts: 8
Member Since:
2008-07-30
You were lucky. It asked me

You were lucky. It asked me for an internet connection and I had no idea how to set it up. I called the guys at Hughesnet for pointers and tips and they said they never used a trixbox so they have no idea how to make the internet connection work. I found the solution to that problem here, on trixbox.org. Thank you all for giving as noobs pointers.



SkykingOH
Posts: 5705
Member Since:
2007-12-17
Bizarre

Johannabartley, you go from a cogent post on an ITX box to these strange off topic ramblings to links about satellite Internet and Appliance parts...

You are using Hughes with a Voip solution?

--

Scott

aka "Skyking"



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