IAX trunk with queue hosted on another server?
Submitted by garyv on Thu, 08/28/2008 - 12:56am.
I was thinking (and that always gets me into trouble). I am setting up a satellite office with a trixbox server. Main office trixbox has a PRI. Satellite office is going to have 1 pots line for fax/911 and all other calls are going over an IAX trunk to the main office for outgoing and incoming calls. The Satellite office needs a call queue. I know I can make the queue on that trixbox server, but as I see it, if 4 calls are in queue then that is 4 calls of bandwidth being taken up right? Can I make the satellite’s queue be hosted on the Main server and only ship one call at a time over the trunk? Main office has ext 81xx and satellite has 82xx. Can I make a queue on main officer server with say a static agent of 8200? Or how would I get that to work, if it is possible?
Basically I’m trying to save bandwidth.
Thank you for your time.
In Theory I hope
Thu, 08/28/2008 - 6:46am
I've never done it but i like the idea. Maybe you could create 8200 as a queue on the satellite office system and set the maximum number of calls you want to allow in that queue. Then make that queue an agent of a queue on the main server and in theory as space becomes available in the remote queue the calls will be passed across.
Other combinations may work but this is the first thing I came up with.
Thanks Kbedford. It worked!
Thu, 08/28/2008 - 10:05am
Thanks Kbedford. It worked! I made a queue on the main server to hold 4 callers (or whatever I want) then set the satellite queue to 1 caller. I set the main server's static agent to the 8201 (8201 is the call queue on the satellite server). I had an officer worker call and the main server picked up and transfered the call the the satellite queue over the IAX trunk. Then I called and stayed in the main servers call queue until the first caller hung up, then I was transfered to the satellite's call queue.
Looks like you got it. Thanks for your help and the extra bandwidth!
Gary V.
Member Since:
2006-10-20