Wireless advice
Looking for advice/recommendations on wireless SIP handset. Quoting a system for a client who is adamant about having one wireless phone. Found the Aastra 480I CT IP SIP Phone Basestation w/ Wireless Handset while searching but would like to hear if anyone has used this particular phone or another that they've had good success with. Not really looking for an 802.11b/g WIFI phone unless someone as had GREAT success with a certain model. Looking more along the lines of the Aastra above.
Thanks for any recommendations.
Doug
www.vbcnetworks.com
Thanks for the reply, Kale. How's the voice quality? We try to use all IP phones on new setups but aren't locked in. Have you used the Aastra at all?
Doug
www.vbcnetworks.com
I work from home and use the 480i CT as my office phone. The cordless is definitely a good quality handset with good battery life and range. Often times I'll be on a conference call and need to walk down the street to get the mail and there's no problem with the call quality.
The only two additional features I wish the cordless had were a built-in speakerphone and Bluetooth so I could use it with a wireless headset. The only problem I've noticed is that if you turn up the volume higher than about mid-level, the person you're talking to can actually hear an echo of their voice because the microphone picks up the speaker's audio. Other than this I think it's great. Very small and lightweight, too.
Couple of things to keep in mind... The cordless handset is not assigned it's own extension, so any calls that ring the extension assigned to the base will ring the cordless too. You can do intercom calls between the cordless and the base, but these calls do not auto-answer. This is definitely a phone that's designed for one person to use who just needs to be away from their desk from time to time, and not for using multiple cordless handsets with one base (even though each base supports up to four).
I searched long and hard for a cordless IP phone that had a speakerphone and would also auto-answer for intercom calls. The only one I came across is the Zultys WIP2--a WiFi phone with both features. They're very hard to find, especially at a good price. I managed to pick up two on eBay. The things are BIG, and I mean BIG. They have huge batteries to give you long standby and talk times. The quality isn't bad on them, but they're almost overly complicated for what I need them for. I also can't figure out how to get them to auto-answer for just internal calls, so I can't have any external calls automatically routed to them or they'll auto-answer as well. In light of this, I've decided to replace them with a couple more Aastra 480is, one of which will be the 480i CT with the cordless handset.
If you have any other questions let me know. I've been using the Aastras for over a year now and have come to really know and like them.
Jay
I have a customer using the 480i CT and they are happy with it. The wireless handset has a 2.5mm jack so you can plug your cell phone headset into it which they love. As stated, you can't assign the handset as a separate extension but I believe you can still answer incoming calls on it if the main set is on a call and you have call waiting enabled. I think you can make outgoing at the same time as well. The cordless has a ton of other features but it's all done by programmable feature codes using multiple button presses which is kind of complicated so it doesn't get used that way.
WiFi is not a good fit for VoIP IMHO. That is why almost all cordless are still Dect. Can't remember all the details but for starters it's has no QoS mechanism. If your talking and your wireless access point has someone trying to check their email on their wireless laptop, annoying things may happen. Trying to do 2 WiFi VoIP calls at the same time? Good luck. Then of course there is the whole issue of interference with cordless phones, microwaves etc. Lot's of extra overhead on WiFi transmissions don't help at all!
I have been running the Aastra 57i CT for a short while now and I am very happy with the included 480i cordless phone. It (almost) covers the top floor of our building (20k SQFT) - my desk by chance is in the corner (fancy corner office ;-)) and I can walk about 90% of the way to the other end of the building before i get issues.
if the signal does drop low enough that I can not talk, I am especially impressed it re-establishes as so as I walk back toward the base. I can usually get about 200ft away before I have a problem.
if you want a WiFi phone I personally like the Linksys WIP330
Alex - AsteriskHQ.com
Alex, JayBoy & Mustardman,
Thanks for the reviews and all of the additional information; that's what I was hoping to hear. Hopefully, some of the other well known vendors will start making a good wireless handset.
Those are my thoughts on WIFI, too, Mustardman - at least for now. That's why I was only going to consider it if I couldn't find anything good about the Aastra or a similar phone.
Thanks for all of the information and recommendations, guys!
Doug
www.vbcnetworks.com
I know 3com, Avaya and other enterprise manufacturers make cordless IP phones but I am not sure they are interoperable with Asterisk/Trixbox. We are a 3Com partner so I have at least seen their cordless IP phone and the customer service at the Giant grocery store by my house all wield the Avaya cordless IP phones all over the place as they make their very loud overhead pages and other calls with it. So I would say research these and other enterprise manufacturers. For business WiFi is not the way to go, as mustardman already mentioned common issues with that at just 54Mbps, perhaps when the 802.11n at about 3000Mbps finally comes out as a standard and all WiFI phones are compatible then it can get better but I am not sure dropped connections can be totally eliminated though. Good luck.
Avaya's wireless phones come from Spectralink. This OEM vendor uses a separate controller which interfaces with various vendor devices via SIP, digital station ports or analog. It utilizes the existing (plus any required additional) access points for coverage. You'll see these sets at Home Depot's across the world.
Spectralink also makes a standalone 900 Mhz system with wired antennas.
See http://www.spectralink.com/products/index.jsp for info.
Don't forget Siemens, they make a lot of wireless IP phones, and they're dirt cheap!
The DECT SIP models are perfect in voice quality.
Look at:
C450IP
S450IP
C455IP
S675IP
or +R for integrated router.
They also have a WLAN model, SL75WLAN but I would recommend the dect gigasets for maximum range and quality.
BTW, we have deployed lots of these units at customer sites in combination with Trixbox as well as plain Asterisk. Only thing that doesn't work until today is the MWI light... Apart from that, they are great and a lot of people buy them for their homes as well, as they cost less than $100!!
Are you using any special QoS on those WiFi links cosmic? What model Buffalo Access point are you using? Do they do multiple (2) calls on the Linksys phones at the same time via the same access point? I guess it's a YMMV kind of thing but if you can make it work that is great.
Senao has a wifi SIP phone, I know another user on this forum has tested one with great success. From my experience, I know Senao has the top-top of the line equipment, I have used their APs and phone systems many times. This new SIP phone should be in distribution in the next month or 2.
http://www.senao.com/English/Default.aspx?TYPE=vipplayercard.htm&...
cosmicwombat,
I'm wondering whether your client is still happy with the WIP330's. I've read some very mixed reviews. In particular, I'm wondering 2 things:
1) Why didn't you use a Linksys WLAN AP to support the Linksys WIP's?
2) have you had any problems going from one AP to another?
I'm very interested in this setup. Essentially, I'd like to be able to go from my house to the pool house, put two exterior AP's up (one on the house, and one the pool house) and be able to take a WIP and walk to/from the pool. (I know, it's a little extravagant, but if the technology exists, why not, right?) :-)
b
Installing X-Lite on computers for use with Bluetooth is not sufficient if they will be doing a lot of moving around since Bluetooth only supports a distance of only 10meters i.e. distance between headset and phone. So its easier when you have a mobile phone and the bluetooth headset on you they are both within that range.
Going from AP to AP is not a feature supported by standalone APs. You will need APs that come with WiFi Controller switches because WiFi controller processes all connections in a central point and all seamless AP to AP hand off is done by it as well thereby creating a WiFi umbrella for eamless roaming, hence it easily supports VoIP. Check out;
http://www.3com.com/other/pdfs/products/en_US/3com_401001.pdf
I use either Apple Airport or Buffalo Wireless AP's in a WDS (wireless distribution system.)
Buffalo is less expensive and slightly harder to setup. Otherwise both can provide an extended or roaming coverage if set up correctly.
Bubba also uses Meraki to build a mesh.
Since the installation is that is using the WIP330's has been running since June 07, I still consider it new. I have not had any complaints about the WIP's except that some of the staff find them to be intimidating. Some simple training and explanation of them being based on PDA software (Windows CE) seems to help. My experience is that tinkering with them is a bad idea. They are easy to brick. Otherwise, I am fairly impressed. Mind you, I am not interested in anything but making phone calls with it. I have had mine setup on a FreePBX system and currently a Teliax SIP account. Using these phones in a mobile fashion, while works... Is silly for the most part. As a trick phone for home or office they offer good voice quality.
As a side note I learned an undocumented fix for a bricked WIP330:
1) Remove the battery.
2) Hold the power button down for 10 seconds.
I tried this while talking with Linksys support. They didn't know what to do, so after being put back on hold for the 8th or 9th time, I did the above and viola. Tech support didn't have any comment :(
I think Robert is referring to the fact that the phone got to a point that its only remaining use would be a brick - inoperable as anything else! I can say this from the standpoint of having expertly bricked many devices over the years.
Doug
www.vbcnetworks.com
I'm with Cosmic. A surprisingly good mesh AP setup is Buffalo Tech. I have them installed at a nursing home facility (3 of them in mesh), they haven't crashed once, no need to reboot. Whoever asked why not use Linksys? Well .. Linksys is not known for their commercial grade equipment. They "crap out" too often because of the crappy software. I also had their SIP phones (not the CE version, the other one) and that can brick out on you as well. I ended up using the Zyxel P-2000W, which are horrible (probably send one in for repairs once a month). SO, I am still searching for a reliable SIP WIFI Handset with minimal functionality (MWI, transfer and perhaps phonebook).
The Aastra setup is not good for a few reasons (they would be decent in a home enthronement):
- Limited number of handsets you can have on a base station (the base station is an actual Aastra 480 phone)
- No way of creating a mesh network
- The Cordless phones don't get their own SIP account (at least with the firmware I was using)
So let me ask you guys about a few others, if you've done any testing on them:
- Hitachi IP-3000
- Hitachi IP-5000
- UTStarcom F1000
I am looking for reliability first and foremost, everything else is secondary (MWI, ability to transfer, phonebook -- preferably centralized and perhaps a couple of lines). Its sad that we can't find reliable SIP phones. I'm going to look at your guys` suggestions and keep you posted. I have another project coming up in a few months that where all endpoints need to be cordless (yikes!).
We use a UTStarcom F1000 with great success. Our user works from home. It connects to a wireless router which is VPN linked to our head office network upon which resides a Trixbox server. Its been working now flawlessly for 2 months. I can recommend it.
We also use standard Grandstream ATAs with cordless DECT phones connected and these work great too. Of course, the ATAs have wired connections, but the DECT phones wander without any problems.
Hope this helps.
Alan
Hi Robert/cosmicwombat, was wondering how you got your wip330 unbricked? Do you have the cord in? Have the phone turned on. Then take off the battery and hold the turn off for 10 seconds? Then take the cord out and the battery in and then turn it on again? Cos I just bricked mine and cant get it to work again. Any help would be greatly appreciated.

Member Since:
2006-10-08