support

hudlite 1.1.1170 and monitoring calls

ambroisie
Posts: 121
Member Since:
2007-10-30

hi

i am running 2.6.1 and have noticed that some calls of relatively long duration (our average calls are about 1.5mins duration, so by long i mean typically anything longer than the average) are initially shown in hudlite client but after some indeterminate period (i have not seen any pattern as yet) the call "clears" from hudlite but is in fact a genuine call still in progress. one can watch it further in FOP, and one can also see it in the pbx panel as well as confirm via CDRs

this is hardly a major issue but did not transpire in 2.2, my previous release.

has anyone seen this issue, or know specifically what information one can collect to raise a fault ?

cheers

david



pbcomputing
Posts: 21
Member Since:
2007-09-10
update

David,

I have had several clients report this as well. Have you discovered a way to fix this? has anyone else seen this as well?

Thanks,
Ed



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