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No more call recording???

DeCSS
Posts: 79
 Member Since:
2008-03-05
Submitted by DeCSS on Sun, 12/07/2008 - 9:11pm.

Just reloaded our trixbox system with the latest version and my call recording feature no longer works. When I dial *1 during a call I get nothing. When I dial it from the phone directly, meaning not on a call, it says "This feature is not available".

I am running on analog lines with HWEC. I can't remember the exact model of the Digium card right now, but it's a TDM400.

Any ideas?

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VPC Computers, Inc.
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loctor
Posts: 21
 Member Since:
2008-12-06
Settings
Mon, 12/08/2008 - 5:57am

Make sure you have the settings under that extension set to record always or on demand. Had the same issue before with one extension, could not record, found out it was set to never.

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Jeffrey Bish
isepc.com



DeCSS
Posts: 79
 Member Since:
2008-03-05
It is set to On Demand.
Mon, 12/08/2008 - 8:41pm

It is set to On Demand.

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VPC Computers, Inc.
SALES: http://www.vpccomputers.com
SUPPORT: http://www.vpccomputers.net



bravonoj
Posts: 126
 Member Since:
2007-11-20
bump-- any fix for this? I
Sun, 02/08/2009 - 4:20pm

bump--

any fix for this? I have experienced the same thing with my extensions checked for on demand, and the general settings *1 enabled.

Jon



SkykingOH
Posts: 5708
 Member Since:
2007-12-17
Check your general
Sun, 02/08/2009 - 6:22pm

Check your general settings/Asterisk Dial Commands

If call recording is working you can see it toggle on and off in the CLI.....

-- User hit '*1' to record call. filename: wav|auto-1234142507-8*61|m
    -- User hit '*1' to stop recording call.
skytrixhome*CLI>

This is with verbosity set to 5

--

Scott

aka "Skyking"



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